This is an error which appears after your computer tries lớn install a driver on your PC. The process of driver installation is usually triggered when you plug in a certain device into your computer for the first time & the error has appeared with several devices: iPods, cameras, headsets, etc.

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Windows Encountered a Problem Installing the Driver Software for your Device

The path of solving the problem is pretty much similar in all of these scenarios và there are several useful methods you can use khổng lồ solve the problem. We have created this article in order to lớn help you so make sure you try out these methods!

Solution 1: Run the Troubleshooter from Control Panel

This is probably the easiest way of troubleshooting the problem as it consists of running a troubleshooter which should identify và resolve the problem automatically. This method did help several users but don’t be upset if it doesn’t work out for you as there are other methods as well. It’s definitely worth giving this one a shot!

Start up Control Panel by searching for the utility in the Start button or by clicking the search button (Cortana) button at the left part of your taskbar (bottom left part of your screen.You can also use the Windows Key + R key full bộ where you should type “control.exe” và click Run which will also open Control Panel directly.
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Running Control PanelAfter Control Panel opens, change the view to Category and click on View devices và printers under Hardware and Sound in order mở cửa this section. Cảnh báo that you will have lớn solve the problem using Control Panel và not Settings on Windows 10.Under the Devices section, locate the problematic device, left-click on it once, & click the Troubleshoot button at the đứng top menu. If you don’t find your problematic device, click on your computer’s icon.
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Troubleshooting a deviceWait for the troubleshooter khổng lồ finish trying to lớn detect and solve the problem & follow the instructions on-screen khổng lồ allow it to lớn fix the problem. Kiểm tra to see if the “Windows encountered a problem installing the driver software for your device” error still appears.If you have chosen lớn troubleshoot your computer in the Step 4, you should see a danh sách of errors after the troubleshooter gathers the data. Choose the problematic device by clicking its radio button and choose Next. Follow the instructions on-screen.

Solution 2: Specify the Path for Driver Installs

This is probably the most popular method used to lớn troubleshoot và solve this problem. This includes manually installing the driver for the device after plugging it in. This can be performed using Device Manager with the device plugged in. This has helped countless users & we highly recommend you don’t skip this method when troubleshooting!


Click the Start menu button at the lower left part of your screen, type in Device Manager, and click its entry from the menu of results at the top.You can also use the Windows Key + R combination by clicking both of these keys simultaneously in order to bring up the Run dialog box. Type in “devmgmt.msc” in the box & click OK.
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Running Device ManagerLocate the problematic device you want to lớn troubleshoot under the proper menu, right click on in, and select Properties. After the Properties window has opened, navigate to the Driver tab and kiểm tra for the Update Driver button.Click on it. From the new window which will appear, choose the “Browse my computer for driver software” option. Navigate khổng lồ the C:WindowsWinSxS location on your computer under the “Search for driver software in this location” option.
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Changing the driver location folderNow your computer will kiểm tra under this location for driver installation và it should hopefully prevent the ““Windows encountered a problem installing the driver software for your device” error from appearing

Solution 3: Repeat the Process using the Hidden Administrator Account

If the solution above does not help, you can try và use the hidden administrator tài khoản to resolve the problem as it will give you more hidden advantages. This profile can be accessed easily & you can login without a password. Try installing the device’s driver this way!

On the login screen of your computer, when the computer boots or after you log out, click on the power nguồn icon và hold the Shift key while clicking restart.Instead or restarting, a xanh screen will appear with a couple of options. Choose Troubleshoot >> Advanced Options >> Command Prompt.Of course, you can xuất hiện Command Prompt simply by using the Windows Key + R key combination & typing “cmd” before clicking OK or by searching for it.
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Running Command PromptCopy and paste the following command in Command Prompt & click Enter. You should be able khổng lồ see the “The command completed successfully” message in no time.

net user administrator /active:yesLog into this admin account & wait for a couple of minutes before everything is ready.Now you can try restarting your computer, logging into the new administrator trương mục without a password and plugging in your device in order lớn install it.After you are finished with the hidden administrator account, you can disable it again by opening an administrative command prompt & typing the following command:net user administrator /active:no

Solution 4: Provide Full Control to TrustedInstaller

The TrustedInstaller trương mục on your computer needs lớn have full control over the System32 and SysWOW64 folders on your computer & you should definitely provide it. This can be done easily but you will have khổng lồ repeat the same process for both of these folders!

Open your Libraries entry on your PC or xuất hiện any folder on your computer & click on This PC option from the left side menu. Double-click to open your Local Disk C: and navigate khổng lồ the Windows thư mục inside.Right-click the System32 folder and choose Properties from the context menu. Navigate to lớn the Security tab và click the Edit button. Make sure you grant administrator permissions if prompted.
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System32 Security PropertiesUnder Group or user names, look for the TrustedInstaller entry. If it’s present in the list, click on it to lớn select it and kiểm tra the box next to Full control under Permissions for TrustedInstaller.

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TrustedInstaller Full control accessIf it’s not present in the list, click the địa chỉ cửa hàng button & locate it in order to showroom it. After that, grant it full control as well. Repeat the exact same process for the SysWOW64 thư mục in the Windows folder.Restart your computer in order to lớn apply the changes and kiểm tra to see if the “Windows encountered a problem installing the driver software for your device” error still appears after you try khổng lồ install or plug in your device.